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If you’re having trouble playing or using content you previously downloaded to your Xbox 360, there are several reasons this could be happening:. There might be a problem with Xbox Live. You might not be signed in to Xbox Live, or there might be a problem with your Xbox Live connection.
You’re trying to download content that’s associated with another Microsoft account or Xbox 360 console.To fix this problem, try the solutions on this page. If a solution doesn't work, go to the next one.Note If you’re having problems downloading new content, see. First, make sure you’re signed in with the Microsoft account you used to purchase the content. If you’re still experiencing the problem, it might be because you purchased it with a different Microsoft account.To confirm you purchased the content with the Microsoft account you’re currently using,. If the content isn’t appearing in the billing and purchase history of your account, it means you might have purchased it with a different account. Try signing in to your Xbox 360 with a different account to download the content.
If the content is appearing in your billing history and you still can’t download it, there may be an issue with your profile. Try redownloading your profile by following the instructions at.
To do this, you'll have to delete and then redownload the content. Here's how:Note If you've downloaded the content and received a 'This disc is unreadable' message, see '. On your console, sign in to Xbox Live using the gamertag that you used when you originally purchased the content. Go to settings, and then select System. Select Storage, and then select the storage device on which the content is saved.
Download game spidermen 3 jar. Select Games & Apps. Select the content, and then select Delete. Confirm that you want to delete the item.Note If you don't find the content, look for a file named 'Unknown Game' and select that.
Clear your system cache. Here's how:. Press the Guide button on your controller, go to settings, and then select System Settings. Select Storage.
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To view the purchase history for your Microsoft account, follow these steps:. Sign in to your. On the Payment & billing menu, select Order history. Next to 'Show,' select all. Next to 'From,' select All available. Scroll down to view your order history and confirm that the purchased content is listed.To view a list of content purchased for your profile on Xbox.com, follow these steps:.
Sign in to with your Microsoft account. Select your gamertag in the upper-right corner. In the drop-down list that appears, select Profile. On your profile page, select My games. To see all Xbox 360 content you own, select View all across from 'Xbox 360.'
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If your purchase is listed on your Microsoft account but is not listed in 'My games' for your Xbox profile, contact Xbox Support.